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Google Aria

Google Aria


 
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1. Introduction


Background

Google (now Alphabet) has been recently investing more and more in the Healthcare space. They are improving Google search with specific healthcare cards and quick information for the user, as well as working harder on research and cloud initiatives. Google Aria is a combination of a wearable patch and mobile app that helps people monitor and manage their asthma. Create a responsive app for mobile representing Google Aria Brand and it’s goals to continue helping individuals monitor their health.

Research Goals

I am looking to learn about competitor companies such as Care Zone, Asthma MD, Asthma Track and MyTherapy Pill Reminder to see what trends they are following in terms of their overall design layout. I will review main functionalities such as search, adding medication, and possible medicine purchasing. I will also compare branding in order to design Google Aria with a more modern feel and clean feeling.

Methodologies

The research methods I will use are market research, user interviews, contextual inquiries.

Participants

My ideal participants for this project would be any race or gender between ages 18-65. College athlete, a working mother in her late 20’s, a male accountant mid 30’s in a financial institution, a retail store employee in his 40’s. I will begin my research with user interviews to get a solid foundation of pros and cons about competitor apps, contextual inquiries to know how user friendly a site is, and market research to check competitor’s success rates. This process should take about 3 days since the candidates are ready for interviews. I will then begin with a Lo Fi prototype containing the users’ information. I will begin my research with user interviews to get a solid foundation of pros and cons about competitor apps, contextual inquiries to know how user friendly a site is, and market research to check competitor’s success rates. This process should take about 3 days since the candidates are ready for interviews. I will then begin with a Lo Fi prototype containing the users’ information.


 
Google Aria Research Ramp Up V2.png

 

Empathy Research

4 participants were used for the research:

Research Debrief: Google Aria

One of the common factors that all participants shared is the use of their iPhone and Android.

  • 4 out of 4 did not like ads in the apps.

  • 2 out of 4 participants wanted graphs or pie chart to show usage.

  • 1 out of 4 used his smartphone predominantly for searching but would not use any of

    the Asthma apps because she preferred using her phone’s Alarm function.

  • 3 out of the 4 use an Asthma tracking app.

Positive experiences

  • They all stressed the importance of a graph or pie chart.

  • They also shared results with doctors or could be saved to their computers via a CSV

    document.

Negative experience

  • All of the participants applauded the use of the app they chose to manage their asthma but did express some dislike of unwanted ads.

  • One participant did not trust the mobile app because she was afraid that the company would keep her personal information and sell it to ads since you can share your results with your doctor(s).

 

2. Information Architecture

To ensure I have a proper information architecture for the design, I used the diagram below to help me in organizing the IA of the site.

 

Affinity Map

Affinity Map V2.png
 

Persona

Persona Google Aria.png

 
 

Task Flow

Task Flow Aria.png

 
 
 

Lo Fi Wireframes

The following wireframes illustrate desktop landing page, product page, and checkout page.

Asthma LoFi V2.png

 

UI Kit

UI KIT ARIA.png

 

Responsive Designs

Here we can see the finalized UI kit implemented into the responsive design.

Hi Fi Aria pages

Hi Fi Aria pages


 

Hi Fi Prototype


 

4. Reflection

This project for me was very personal because my wife has asthma and she has a strict regimen of when she needs to take her inhalers as well as ordering new medicine.

Users wanted to know if their private information would be uploaded to a master server that is connected to the app. If so, they would not want to use this app because of possible privacy violations

1. Thinking of problems at a big-scale

During the research phase, 2 out 4 users tried deleting medicine before adding new medicine out of curiosity and the functionality was there surprising them. Users asked for a possible scan option where you could take a picture of the asthma medicine label or QR code and it would automatically populate information in the app.
One of the most rewarding experiences is when one can see the product come to life after applying the UI kit. For me this step had the most impact on me because it represents physically all of the research information, sketches, and lo fi prototypes. I also took into account usability for people who have difficulty seeing certain colors and tested those to make sure they passed testing.